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Who Comes First - The Customer or Employee? By : Paul Phillips We often hear that the customer comes first! Is this really the right way around? Read why we think this is wrong. Getting and Keeping Good People By : Paul Phillips With the increasing competitiion for talent, businesses need to be working on strategies to attract and retain good people. It should not have to come down to just money. There are a number of actions you can take now. Employers are Hiring Good Candidates, not Good Employees By : Robert Cameron Employer's often use the wrong criteria to evaluate a job candidate. A survey showed the attributes of a good candidate aren't the same as a top employee. Robert Cameron examines the problem and how to do a more effective job of pre employment testing. Stop the Revolving Door of Employee Turnover By : Robert Cameron Stop the revolving door of employee turnover: Employee assessment tools have advanced so companies can now more effectively identify, select, and retain top performing employees. How to Manage the Employee with Attitude By : Paul Phillips Handling problem employees is every manager's nightmare. We say they have an attitude problem and we don't know how to change them. Read how to tackle these problems. How to Find the Round Pegs By : Paul Phillips It is often said that we hire people for what they can do and fire them for how they do it. Successful recruitment is difficult and getting people who "fit in" is the most difficult part of it. Read how you can increase your chances. Do They Know What You Want? - Job Descriptions and How to Make Them Work By : Paul Phillips We often assume someone knows what you want them to do - research tells us otherwise. Having clear results agreed in advance is a simple process and will produce significant benefits. Recruitment - Getting it Right More Often By : Paul Phillips Recruiting is one of the most important tasks undertaken by managers yet very follow a consistent process. to get the best results there are some key steps to follow - everytime. Poor Performing Employees Severely Impact Productivity By : Robert Cameron In business there are two very necessary and very different forces which must be balanced so that business will perform perfectly - people and processes. But far too often they are not in balance. CEO's are ranking people issues as one of their major concerns in 2005 as they struggle with productivity, profits, and labor shortages. Robert A. Cameron & Associates takes a new approach to quantifying and solving this growing business issue. Asking the Right Questions and Getting the Right Person By : Paul Phillips Getting recruitmentment wrong can be very expensive. They all say they can do the job - here is a process to find out if they can. Staff Motivation Strategies - 6 Great Distinctions By : Peter Murphy In the workplace, it can be very difficult to obtain staff motivation. There are many factors that play against staff motivation. It really is the manager's responsibility to motivate the employees. This can be very challenging at times. There are several guidelines that a person can follow to achieve staff motivation. Effective Induction - More Than Showing Them the Lunch Room By : Paul Phillips Having a new employee leave in the first week is not uncommon and is damaging for everyone. Getting them off to a good start is important for their perception of the organization and just plain good business. Setting "Expectations of Success" For That New Employee By : Paul Phillips Recruitment is expensive and challenging. Setting some standards early on will help you do a better job and also show how successful you are. Practical Policies and Procedures Can Save You Money By : Paul Phillips Settling legal claims from employees can often be expensive and time consuming. It also damages morale and reputations. Having the guidelines in place is a good investment. Training Options That Can Show Results and Save Money By : Paul Phillips It doesn't always have to be a time consuming and expensive training course - there are often smarter ways of developing your employees. Workplace Violence: A Growing Concern By : Jeffrey Miller Workplace violence has become one of the biggest concerns for managers, corporate executives and Human Resource Departments in the past several years. In fact, the shear number of incidents of workplace violence is staggering... Business Employment Recruiting Techniques By : Aaron Crawford Some pointers and food for thought for business owners in need of finding good help. It's All About Performance - Or Is It? By : Paul Phillips Why do some people just not work out? Technically they can do the job, we checked that during the recruitment process. They just don't fit. Is Pay Important? - Yes If You Get It Wrong By : Paul Phillips With many businesses pay is normally negotiated when someone is recruited and then doesn't get another mention until there is a problem. There is a way of making sure this problem is fixed and stays fixed. Who Gets Paid What? - Getting The Internal Relativities Right By : Paul Phillips Problems associated with pay are not productive and cause ongoing friction within businesses. While it is nearly impossible to pay everyone what they want it is possible to build a fair and consistent system that works. Being Competitive With Pay - Linking to the Market By : Paul Phillips Deciding what to pay people is often difficult and often winds up with winners and losers instead of a sensible and fair agreement. Looking to the market in a systematic way along with a well designed salary system can ease the pain. Salaries: Bringing It All Together - Performance, Market And Job By : Paul Phillips Building a salary system can bring many benefits to a business and prevent a lot of friction and wasted time. It is important to have the fundamentals in place and then design a system that meets your needs. It need not be complex. Don't Waste That Bonus - Give Them a Reason to Stay, Well Designed Incentives Can Make a Difference By : Paul Phillips Paying a bonus sounds easy and safer than giving a pay rise. But be careful. It can lead to problems or, at best, just be a waste of money. Learn how to spend your rewards money wisely. Succession Planning - Insurance For Your Business By : Paul Phillips Succession planning is often talked about but rarely carried out. Sometimes we only think about replacements for a few key jobs. Often, not even that. Good succession planning can have big benefits. The Red Flags of Sales Recruiting: No Need to Take Action (don't hire them in the first place!) By : Thad Greer In an attempt to fill an open position as quickly as possible with the most qualified candidate (the best of the bunch), hiring managers often overlook or ignore critical areas in candidate's backgrounds and personalities, only to realize they've made a bad decision down the road. Are People Your Most Important Asset? - Not Necessarily! By : Paul Phillips We often hear that people are our greatest asset. However we have probably all worked with some people who definitely were not. Learn how to sort out your assets you're your liabilities. Getting the Right People - People Who Fit By : Paul Phillips Getting the right people is every manager's aim and yet very few plan it and go about it in a consistent way. Read how to increase your chances of getting someone who fits in. Be Careful What You Wish For...A Bank Crisis From An HR Perspective By : Paul Phillips Would you fly on an airline that provided huge bonuses to pilots based on how many passengers and how much freight they could cram on their aircraft and on how few costs they incur? Not unless you were desperate. Providing Direction - Stop Your People Guessing What You Want By : Paul Phillips Research has shown that most people are not exactly sure of what is required of them. What effect does this have on productivity - and stress levels? Learn how to fix it. Non Financial Measures - Making Them Meaningful By : Paul Phillips Measuring performance is important but not always easy once we've got past the easy parts such as sales and budgets. The less quantifiable parts of a job also have to be measured. Hiring Employees: Checking References To Insure Quality People By : Jeff Casmer After preliminary interviews, you should be able to narrow the field to three or four top candidates. And that is the time to do a little detective work to insure you have the right (and honest) employees coming in. The 2 Cs of Office furniture By : Kip Goldhammer Think of the impact good office furniture has on a client visiting your office; and you will immediately realize the importance of office furniture. Since office furniture is part of the overall décor of your office, it plays an important role in creating a good first impression on your visiting clients. Give Your People a Reason to Stay - Providing Direction By : Paul Phillips Most businesses are concerned about getting and keeping good people but they don't do some of the things that are obvious. Read about a good place to start insuring your business for the future. Knowing the Boundaries - and Keeping Staff Out of Trouble By : Paul Phillips Avoiding claims by employees and staying on the right side of employment legislation is a constant concern for managers but it just takes a bit of planning to set the guidelines and avoid the worry. Business Skills are Essential in Offshore Software Outsourcing By : Mike Batta Offshore software outsourcing takes a certain set of business skills. Job outsourcing in general would not exsist if not for the globalization of specific skills. Learn how business skills play a role in offshore outsourcing. Should Smoke Breaks Be Regulated? By : Dave Elger Presents some ideas on how to handle the sensitive smoke break issue at the workplace. Give People a Reason to Stay - Get Them Engaged By : Paul Phillips With the looming shortage of talent we are facing smart companies are taking action now. Read about what you can do to engage your employees. Doing More Than the Numbers - How You Do Them is Important By : Paul Phillips Someone once said "we often hire people for what they can do but fire them for how they do it." There is more to performance than just hitting the targets. Read how to put those other measures in place. Don't Throw Money Away On Training - Planning Well Will Cut Costs and Increase Value By : Paul Phillips While training sounds positive there is a lot of money wasted - and a lot of harm done with the wrong training. Get it right and it will pay for itself and people will want to take part. Payroll Software - Take Control of Your Employees By : Sandro Azzopardi With payroll software one cannot not stop and think...'how did large organizations cope without them?' When you think of what's involved in paying your employee, one finds it hard to believe how this can be achieved without a full blown payroll software. Give People a Reason to Stay - Let Them Know What is Required By : Paul Phillips Do your people know what is required of them? Do you know how to measure this? Do they go home everyday knowing they have contributed to the organization's objectives? Learn how to make this all happen. The Best Way To Screen Potential Employees By : David Gass Explains the process and importance of screening potential employees. How To Hire Employees Through Referrals By : David Gass Explains the process of hiring through referrals, the pros and cons, and some safeguards. Give People a Reason to Stay - Help Them "Fit" By : Paul Phillips Someone once said, quite wisely, "we hire people for what they can do and fire them for how they do it." Find out how to increase your chances of not having to fire someone for this. The Importance Of Employee Orientation By : David Gass Explains how best to conduct orientations for new employees. The Importance Of Employee Development By : David Gass Explains the importance of using human resources to train and retain employees. The Best Trainer May be Down The Corridor - Keeping and Using Corporate Expertise By : Paul Phillips Why does the mention of training summon up thoughts of expensive courses, and consultants for many employers? Read about a better and less expensive way. Keep Your Business Safe by Checking Employee Backgrounds By : Gregg Hall In this day and age it is difficult to tell what kind of people we are dealing with. An impressive resume can be copied from the internet and a nice suit can be bought. Training and Development - Start With Where You Want to Finish By : Paul Phillips Ad hoc training sometimes works but often the return on investment is low. Training is an investment. Plan it the same way - work out what result you want first. Health and Safety Tips at Your Workplace By : Dave Poon Health and safety at work are some of the very important issues companies and employees look for. Employers should consider the potential dangers that might be encountered by their employees and initiate action plans to prevent these dangers. As an employee, you should be aware of your own responsibilities in the workplace. How To Get People to Do What They Are Supposed To - The Secrets of Performance Management By : Paul Phillips When George took on the top job at a prestigious high profile company he thought it would run like clockwork, such was the public perception of this quality business. What he didn't realise was that the reputation was founded on a just a few brilliant people and the product they had developed. The rest were merely trying to manage the chaos. Learn what he did to fix this. Human Resource Courses and Trainings By : Dave Poon There are significant points to remember in filling out entry-level jobs. Employers look for employees who may have majored in Human Resource courses. Human Resource Handbook: A Guide in Recruiting By : Dave Poon A human resource handbook serves as a manual guide of all the rules, processes and policies applicable to your employee at the workplace. If your staff needs to know leave and time policies, it should be found in the human resource handbook. Human Resource Management: How to be a Successful Leader By : Dave Poon The Human Resource Management (HRM) can function with a variety of responsibilities. One key duty among them is deciding what working needs you have and whether to use the services of independent contractors in hiring employees. How To Find A Freelancer By : Rob Palmer Needing some work done for your business but don't have the expertise? Why not hire a freelancer? This article shows you how you can go about getting some one to do freelance work for you. Diversity in Leadership By : Marcia Granger What are the advantages to embracing Diversity in Leadership? Do Your People Think About Pay? - Only If You've Got It Wrong By : Paul Phillips If your people are standing around talking about pay, you've probably got it wrong. Learn how to solve the problems and keep them focused on their jobs. Human Resource Outsourcing: The Ultimate Business Solution? By : Dave Poon For years now, many companies in and out of the United States have been practicing human resource outsourcing. Human Resources Surveys: A Glimpse into your Employee's Minds By : Dave Poon There was one movie where a teacher gave all of her students an initial grade of A. When asked why she did that, she said that it is harder to maintain this high grade rather than starting from scratch and earning it. Staff Motivation: Your Key to Company Success By : Dave Poon The success stories of most of the multimillion dollar companies start out from something small. Everything You Need to Know about Work Permits By : Dave Poon Not all jobs are created equal. A US citizen working in a any state in the country might not need to worry about obtaining a work permit, but there are instances when you will need one before you can officially go to your first day on a particular job. What Do You Want To Achieve With A Bonus? - Be Clear On Your Objectives Before You Start By : Paul Phillips Bonuses and incentives are quite common but they don't always achieve what they are supposed to. Sometimes they even do harm. Learn how to get it right. Talent Management - What is it Really? By : Paul Phillips There are always new buzz words and fads cropping up. Do they just cloud the issues? What do they really mean? Let's get down to basics. Employment Background Checks To Filter Out Bad From Good Applicants By : Susan Jan Post 9/11, with the ever-present threat of terrorist attacks, the world has become filled with distrust and suspicion. With the increased emphasis on security issues today, it has become commonplace in almost all sectors, for companies and employers to take extra caution by running employment background checks into the credentials and records of potential employees. Business At Home Jobs- Dealing With Employees By : elias georgi Many businesses that begin in the garage or a room in the home quickly expand and suddenly they have taken over the entire basement, hired employees and are dealing with expansion issues. This short article discusses several issues associated with hiring employees, contractors and casual workers. Why Don't Managers Manage? - Looking After Their People is Part of the Job By : Paul Phillips For many managers, looking after their people is often seen as an extra chore that gets in the way of doing their functional job such as selling, accounting, marketing or manufacturing. This is the wrong approach. Read how to correct it. Stress - Some Of It Is Good - Too Much Can Cost You A Lot By : Paul Phillips Some of us thrive on a bit of pressure - it can improve our performance because that's the way we're designed. However, too much over an extended time can take its toll. Managers can reduce this - learn how. How Can They Meet Your Expectations If They Don't Know What They Are? By : Paul Phillips Managing people can sometimes be very rewarding and sometimes frustrating. If we look back we may find the rewarding times were when people met, or exceeded, our expectations. Sometimes they did this without even knowing what they were! How can we make this happen more often? Public Records Can Answer A Lot Of Questions By : Ray La Foy Thanks to the Internet, public records checks are fairly simply to perform, too. Again it will depend on the state in question, but in general a whole host of information is available for public records checks. Depending on where you go and what records you want, the process is generally as simple as requesting the documents and perhaps paying a little fee for the government agency's trouble. Who is Covered Under the ADA in Employment Law By : Arnold Hernandez Brief description of individuals covered under the ADA. Job Analysis and Hiring the Right Person By : Mac Bartine How to use job analysis to figure out all the qualities a new employee should have to be successful on the job. Why Will People Work For You? - If You Don't Have a Good Answer You Are At Risk By : Paul Phillips These days many employees have choices and we need to know what we can offer them to have them work for us. Read about the practical things you can do. Some Facts About The International Business Brokers Association By : T J Madigan The International Business Brokers Association (IBBA) today has more than one thousand six hundred fifty cooperative business brokers and intermediaries across Australia, Europe, Asia, Mexico, and the United States. Stressful Workplace? Time To Take The Responsibility To Change Things By : Martin Haworth Stress is the most common cause of absenteeism in the workplace and it's on the increase. Still there are ways for you to minimise it. So, is it time to change the way you work, where you work, or how you work? Let's take a look at the options. Having People Focus On The Things That Matter - Writing And Using Job Descriptions By : Paul Phillips Why don't people do the things they should? Do they know what the priorities are? Do they know what the business needs? Getting those job descriptions right is a key step to answering these questions. What is Sexual Harassment By : Arnold Hernandez The definition of sexual harassment for legal purposes to determine if there is a lawsuit or a legal claim. Generation Y - Is Your Business Prepared? By : Justin Woolich Have you considered how management level Baby Boomers retiring from the workforce will affect your business? Have you documented the wealth of knowledge accumulated over the last few decades? You may have an office manual, you may have a succession plan in the wings, however, are you truly prepared? And better still, has your plan taken into account the nature of the generations to come? Ten Ways To Recruit The Best Employees By : Martin Haworth Starting off a business with the right people is by far the quickest and simplest method of getting the best results. So here are a ten steps to getting it right...Note, potential employyes can get some clues here as well! You're Hiring Them to Work for You, Not to Date By : Thad Greer As a recruiter or hiring manager, sometimes it's easy to let our own personal biases influence our hiring decisions. The best candidates for any particular position are typically not going to have 100% of the attributes we're looking for. Talent Shortage? How To Win With What You've Got By : Vince Thompson If you're starting to feel the pinch of the so called "talent shortage," you can take steps to help the people on your team do better and perform to expectations. Growing Your Strategic Consulting Skills By : Kris Koonar In the 21st century, when Personnel Management has changed into a broader spectrum of Human Resource Management, what does an organization seek from a Human Resource professional Succession Planning - It's More Than Just Replacing People Who Leave By : Paul Phillips We tend to think of succession planning as having a few plans in place for if a key person gets hit by a bus or someone retires. In practice it has to be more than this if you want to avoid continually trying to "catch up". Learn how to do it. GOVERNMENT GRANTS By : devils27 GRANT is not exactly a loan, Attempting to get funds through a orthodox financial institution can be very lengthy and requires loads of paperwork, only to find out that you've been refused. Protecting Our Children by conducting a background check By : Rhizz Galozo Regrets cannot change the fact an incident that has already occurred that cause long term affects to your children’s mental state, not to mention the guilt that you will have for not taking simple mea I-Bankers Groove across Sectors and Verticals By : HuntPartners The Indian investment-banking (I-banking) space is witnessing a lot of churn. The stars of this segment are spreading their wings to either embrace new players or moving out of their existing verticals to join completely new sectors. What role does human resource management play in a business? By : Rivaldo Gibs This article explains the role of the human resources function in the management of a business. New Regime to enforce minimum wage By : Rebecca Lim Fixed penalty fines linked to the number of employees paid below the minimum wage seems likely, following proposals from the DTI to introduce a tough new regime targeting employers who cheat their employees. Ceridian Executive Summary By : Andrew Taylor Concern over skill shortages has forced the development of human resources up the management agenda but over two thirds of businesses still do not have an HR director on the board, according to research conducted by the Financial Times Research Centre Responsibility for human capital wider than HR By : Ceridian Corporation Responsibility for human capital falls much wider than just the HR function according to an in-depth survey by the FT Research Centre commissioned by Ceridian, one of the largest providers of human resource services in the world. Office Stress, Good Riddance By : Sam Inci Most people spend more time at work more so than they do anywhere else in their day. Regardless if you have the best job in the world or the worst. Workplace Drug Testing By : Christopher Evans - Drug-Aware.com According to the British crime survey conducted by the home office, almost half of all 16-29 year olds have used an illegal drug in the last year. 70% of these substance misusers are in full time employment and this has a significant impact on the workplace. Discover how workplace drug testing can make a difference! Random drug and alcohol testing By : Christopher Evans - Drug-Aware.com Random drug and alcohol screening is used by many UK companies to deter the use or abuse of illegal drugs and / or alcohol by employees within the workplace. There have been a large number of case studies to demonstrate how effective random screening is in reducing accidents, absenteeism, ill health, litigation, etc. Why People Fear A Background Check By : Mark Reardon There are many reasons why someone may fear having a background check done on their past. Generally, these checks are to determine whether or not someone is worthy of being hired for employment. Gaining employment for some people can be a hard enough task as it is let along having to submit to a check. This may be because of little or no formal education, little work experience, or just the fact that they are Fast Access to Important Public Records By : RClark The internet has truly revolutionized our way of living. Gone are the days that you are compelled to visit a department store to buy something, go to a driver license office to personally renew your d Modular Structuring & International Outsourcing By : Robert II Smith Modular structuring and international outsourcing--seems like everyone is doing it nowadays—and if you’re not, you’re missing out. Nevertheless, just how many of the attempts at modular structuring or international outsourcing have actually worked? Modular structuring and international outsourcing are fraught with negative outcomes and huge risks. Organizations can fail overnight. Yet, many organizations are still willing to take the leap. Global Outsourcing Of Information Technology: Economic And Strategic Issues By : Robert II Smith The outsourcing of information technology gained momentum when large IT work force was to be hired to handle much speculated Y2K crisis as year 2000 approached. Though the globalization phenomenon had already knocked in early nineties. Human Resources Management In Several Environments By : Robert II Smith In this Paper the Discussion about the Human Resource management is conducted by analyzing that how HRM can be applied to the Several Environments which suit the needs of the Company as well as it staff. The Human Resource management (HRM) is an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce. Its Synonyms include personnel administration, personnel management, manpower management, and industrial management. Online Driving Records By : Mcgraw For many individuals, access to driving records is not a want but a need. Some would want to get copies of their driving records so they can review their violations and check if the record contains ac How To Search Cell Phone Records By : Alexis Tumber How could searching cell phone records benefit you? Allow PublicRecords.com to help you count the ways. Cell Phone Records 101 By : Mich Taylor Your cellular phone service provider will usually send you a monthly cell phone record. The cell phone record contains details about the use of the cell phone such as the number of calls that you, the
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